Home » FAQs
Is This A Subscription?
No. When you make a purchase with us, it is for a season, which is a complete story. While we'd be thrilled for you to buy additional stories, the choice is yours to make.
Can I Get A Refund?
We understand, sometimes things don't work out. Because we include the shipping as part of the price, we will be happy to refund you for unmailed letters. Please contact us.
How Can I Write For You?
We will open for submissions in the fall of 2026. We are currently busy producing our initial catalog of stories. Come back to this website to find out about the submission process.
I Didn't Get A Letter, How Can I get a Replacement?
We will ship a replacement as soon as you let us know. Please call or text for fastest service.
Can I Share My Letters?
We'd love for you to share the letters. We believe that sharing books and stories that we enjoy is part of being human. We only ask that you share the originals and not make copies. All of our work is made by humans and is under copyright.
Where Can I Leave A Review?
We'd love to get a letter from you, but we live in the modern world too. You can leave a review on Google by clicking below.